Janet Lough
Trainer
People and purpose are her passions.
Janet Lough is a skilled, dynamic, authentic trainer, facilitator, and bilingual coach. She has over 25 years of knowledge and experience in management, training, communication, operations, strategy, and leadership in the non-profit sector and in entrepreneurship. This enables her to better understand her client’s business reality.
Ultimately, she is driven by the desire to connect and to unleash their full potential. She creates an environment where participants are at ease, fully engaged and respectfully challenged to grow both professionally and personally. You can always count on her professional and welcoming disposition.
Trainings offered by Janet Lough
- Becoming a conscious leader : mindset and key tools
- Build Better Business Presentations and Enhance your Impact
- Building a committed team
- Communicating effectively at work
- Create a Valuable Client Service Experience
- Developing emotional intelligence at work
- Influencing without Formal Authority
- Leadership and Team Management
- Managing Complaints and Challenging Situations in Customer Service
- Managing stress and maintaining balance
- Prevent and Manage Conflict at work
- Team Collaboration and Performance