Janet Lough
A bilingual trainer, facilitator, instructional designer, and coach, Janet Lough supports leaders, managers, and teams in developing their full potential. Known for her authentic, human, and energizing approach, she creates learning experiences that foster both reflection and action.
With over 25 years of experience in management, leadership development, communications, operations, and organizational transformation, Janet’s background includes national-level leadership roles in the non-profit sector and entrepreneurship. This diverse experience gives her a deep understanding of organizational realities and the challenges faced by leaders and teams.
As an instructional designer and business partner, Janet works closely with her clients to design customized learning journeys and training programs tailored to their context, culture, and objectives. She is recognized for her ability to turn complex organizational challenges into concrete, engaging, and results-oriented learning experiences.
A certified Coach (Mozaik, Level 1) and practitioner of SuccessFinder and AtmanCo, Janet leverages her attentive listening skills, presence, and strong interpersonal abilities to help individuals and teams move forward with confidence. Her energy, authenticity, and talent for quickly building trust make her a valued partner in developing human and organizational potential.
Trainings offered by Janet Lough
- Aligning my team on results
- Becoming a conscious leader : mindset and key tools
- Build Better Business Presentations and Enhance your Impact
- Building Agility to Navigate Uncertainty and Complexity
- Building a committed team
- Coaching Essentials
- Communicating clear expectations
- Communicating effectively at work
- Customer experience: approaches and methods in customer service
- Delegating with confidence: techniques and best practices
- Developing emotional intelligence at work
- Influencing without Formal Authority
- Leadership and Team Management
- Managing Complaints and Challenging Situations in Customer Service
- Managing stress and maintaining balance
- Prevent and Manage Conflict at work
- Providing and receiving feedback
- Psychological Safety: Building Trust in Your Team
- Team Collaboration and Performance