Course outline
The activity is recognized by CHRP.
Pre-approval number: 5435
© AFI par Edgenda inc.
Want to improve your leadership skills? What if emotional intelligence was one of the keys? According to experts, emotional intelligence should be as important as any other skill a leader can possess, if not the most important. Emotional intelligence (EI) in leadership involves the ability to perceive, understand, manage, and effectively harness emotions, both individually and collectively, in order to improve communication, build trust, and inspire high performance. It goes beyond technical skills and emphasizes empathy, self-awareness, and social skills. Emotionally intelligent people can foster positive relationships, manage conflict constructively, and support change more effectively. In short, emotional intelligence shapes responsible, self-aware individuals who value and foster trusting relationships and who understand and regulate their emotions in the most positive way possible. | |
Audience | All individuals |
Prerequisites | None |
Objectives |
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Content overview | The five basic skills of emotional intelligence: Personal motivation
Self-awareness
Self-management
The other person’s conscience
Social skills
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