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Delegating with confidence: techniques and best practices

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  • Duration: 0.5 days
  • Regular price: $345
  • Preferential price: $295tip icon

Course outline

Duration :

© AFI par Edgenda inc.

The course "Delegating Effectively with Confidence" is designed to help managers master the art of delegation. Through interactive activities, group discussions, and practical exercises, participants will learn to identify the benefits of delegation, avoid common pitfalls, and adopt the right management postures. The program covers communication essentials, the three-step delegation process, and key managerial roles. This course aims to enhance delegation skills to improve team efficiency and engagement.

Audience

Managers at all levels

Prerequisites

n.a.

Objectives

  • Explain the importance of delegation for managers, employees, teams, and the organization as a whole.

  • Recognize grey areas and identify the pitfalls to avoid.

  • Identify the components of clear communication to enhance its impact.

  • Learn the process for a successful delegation.

Teaching method

1. Self-Awareness and Course Material

2. Learning Together

The workshop is highly interactive, enabling participants to:

  • Enhance their level of engagement.

  • Share and learn from the experiences of fellow participants.

  • Apply concrete workplace examples to reinforce learning.

3. Learning in Action

Experiential activities foster the awareness essential for sustainable change, enabling the emergence of actionable insights.

At the end of the workshop, participants commit to themselves, their team, and their manager. This commitment involves integrating the learned principles into their daily routines, thereby ensuring the optimal transfer and application of knowledge.

Contents

Foundations of Delegation

  • Definition and benefits of delegation.
  • Psychological barriers and common excuses for avoiding delegation.
  • Legitimate reasons not to delegate.

Pitfalls and Grey Areas

  • Common mistakes: micromanaging, unclear instructions, mismatched skills.
  • Grey zones in delegation and how to navigate them.

The 3-Step Delegation Process

  • Step 1: Preparation (purpose, risks, authority levels).
  • Step 2: Delegation & Discussion (clarity, validation, responsibilities).
  • Step 3: Follow-up (summary, next steps, feedback).

Communication & Leadership Posture

  • Rule 7-38-55: Impact of words, tone, and body language.
  • Leadership Hats: Expert, Supervisor, Leader, Coach.
  • Physical and mental posture for confident delegation.

Conclusion