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Communicating clear expectations

Learn how to clearly articulate your expectations in a structured and engaging way with your team.
Private session

This training is available in a private or personalized format. It can be provided in one of our training centres or at your offices. Call one of our consultants of submit a request online.

Call now at 1 877 624.2344

  • Duration: 0.5 days
  • Regular price: On request

Course outline

Duration : 3,5 hours

© AFI Expertise inc.

In this course, we candidly explore and work on our approach of making requests and communicating expectations. The suggested approach is much more like a guided, structured and engaging conversation that yields the expected results. It is framed with practical scenarios with your group to help you understand your strengths and weaknesses and instantly improve the latter.

Audience

Managers at all levels

Prerequisites

None

Objectives

  • Clarify your intentions before starting a conversation
  • Empower and communicate clear and engaging expectations

Teaching method

Our training strategy is based on 3 tenets:

1. Learn from yourself and the course material
2. Learn together
The course material is highly interactive, which allows to:
  • Increase the level of participant engagement.
  • Share and learn from the experience of other participants.
  • Use concrete examples that are easily transferable into the workplace.
3. Learning-by-doing
At the end of the course, participants commit to themselves, their team, and their managers. It consists of a mission to implement in their daily lives, which will optimize knowledge transfer.

Contents

  • The 3 questions related to expectation (for you and your peer) - What, why, how?
  • The 3 Rs (Recognize, reposition, re-communicate)

Surround yourself with the best

Ysabel Viau
Ysabel Viau
Trainer, MBA, CQ certified
An artist with an MBA - Ysabel combines creativity and solid business knowledge to innovative training, compelling communications and effective development strategies and compelling communications. She garners over 30 years of experience in marketing and communications as an entrepreneur, GM, CMO, and writer. She has provided strategic development and communications services to local and international businesses in various industries, including technology, design, lifestyle/fashion, publishing and culture.
Alain Beaudoin
Alain Beaudoin
Trainer, Coach and Leadership Consultant
Known for the creative fuel that he brings to projects thought to be impossible to carry out, Alain is convinced that people are at the heart of change and focuses his approach on each individual’s positive development.
Marie-Pier St-Hilaire
Marie-Pier St-Hilaire
CEO
A successful entrepreneur, Marie-Pier loves challenging the status quo to attain excellence and achieve business objectives.
Natacha Viens
Natacha Viens
Coach, Consultant and Leadership Trainer
Natacha is a leadership development trainer and coach known for her gift of motivating, inspiring and mobilizing individuals to take action.
Be aware of trends, innovations and best practices, every month.
Confidentiality
Training center accredited by Emploi-Québec, Accreditation : 0051460
GST : 141582528 – QST : 1019557738
© 2021 AFI
AFI Expertise

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