VMware vSphere: Troubleshooting

Duration : 5 Days

© AFI Expertise inc.

This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 8 environment. This course increases your skill level and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.

Audience

System architects and system administrators

Prerequisites

This course requires completion of one the following courses: VCP-DCV certification VMware vSphere: Install, Configure, Manage

Objectives

By the end of the course, you should be able to meet the following objectives:

• Introduce troubleshooting principles and procedures
• Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment
• Explain the purpose of common vSphere log files Identify networking issues based on reported symptoms
• Validate and troubleshoot the reported networking issue Identify the root cause of networking issue
• Implement the appropriate resolution to recover from networking problems
• Analyze storage failure scenarios using a logical troubleshooting methodology Identify the root cause of storage failure
• Apply the appropriate resolution to resolve storage failure problems Troubleshoot vSphere cluster failure scenarios
• Analyze possible vSphere cluster failure causes Diagnose common VMware vSphere® High
• Availability problems and provide solutions Identify and validate VMware ESXiTM host and VMware vCenter® problems
• Analyze failure scenarios of ESXi host and vCenter problems
• Select the correct resolution for the failure of ESXi host and vCenter problems
• Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
• Troubleshoot performance problems with vSphere components

Contents

Course Introduction

• Course overview and logistics
• Course objectives

Introduction to Troubleshooting

• Define the scope of troubleshooting
• Use a structured approach to solve configuration and operational problems
• Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency

Troubleshooting Tools

• Discuss various methods for running commands
• Discuss different ways to access the ESXi Shell
• Use commands to view, configure, and manage vSphere components
• Use the vSphere CLI
• Use ESXCLI commands from the vSphere CLI
• Use Data Center CLI commands
• Identify the best tool for command-line troubleshooting
• Identify important log files for troubleshooting vCenter Server and ESXi
• Describe the benefits and features of VMware SkylineTM
• Explain how VMware Skyline works
• Describe VMware SkylineTM Health
• Describe VMware Skyline AdvisorTM

Troubleshooting Virtual Networking

• Analyze and troubleshoot standard switch problems
• Analyze and troubleshoot virtual machine connectivity problems
• Analyze and troubleshoot management network problems
• Analyze and troubleshoot distributed switch problems

Troubleshooting Storage

• Discuss the vSphere storage architecture
• Identify possible causes of problems in various types of datastores
• Analyze common storage connectivity and configuration problems
• Discuss possible causes of storage problems
• Solve storage connectivity problems, correct misconfigurations, and restore LUN visibility
• Review vSphere storage architecture and functionality required for troubleshooting
• Use ESXi and Linux commands to troubleshoot storage issues
• Analyze log files to identify the root cause of storage problems
• Investigate ESXi storage issues
• Troubleshoot VM snapshots
• Troubleshoot storage performance issues
• Review multipathing
• Identify common causes of missing paths, including PDL and APD conditions
• Solve missing path issues between hosts and storage devices

Troubleshooting vSphere Clusters

• Identify and troubleshoot vSphere HA issues
• Analyze and resolve vSphere vMotion issues
• Diagnose and troubleshoot common vSphere DRS issues

Troubleshooting Virtual Machines

• Discuss virtual machine files and disk content IDs
• Identify, analyze, and resolve virtual machine snapshot issues
• Troubleshoot virtual machine power-on issues
• Identify possible causes and troubleshoot virtual machine connection state issues
• Diagnose and resolve VMware Tools installation failures

Troubleshooting vCenter Server and ESXi

• Analyze and resolve vCenter Server service issues
• Diagnose and troubleshoot vCenter Server database issues
• Use the vCenter Server Appliance shell and Bash shell to identify and resolve issues
• Identify and troubleshoot ESXi host issues