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This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 8 environment. This course increases your skill level and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems. |
Audience | System architects and system administrators |
Prerequisites | This course requires completion of one the following courses: VCP-DCV certification VMware vSphere: Install, Configure, Manage |
Objectives | By the end of the course, you should be able to meet the following objectives: - Introduce troubleshooting principles and procedures
- Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment
- Explain the purpose of common vSphere log files Identify networking issues based on reported symptoms
- Validate and troubleshoot the reported networking issue Identify the root cause of networking issue
- Implement the appropriate resolution to recover from networking problems
- Analyze storage failure scenarios using a logical troubleshooting methodology Identify the root cause of storage failure
- Apply the appropriate resolution to resolve storage failure problems Troubleshoot vSphere cluster failure scenarios
- Analyze possible vSphere cluster failure causes Diagnose common VMware vSphere® High
- Availability problems and provide solutions Identify and validate VMware ESXiTM host and VMware vCenter® problems
- Analyze failure scenarios of ESXi host and vCenter problems
- Select the correct resolution for the failure of ESXi host and vCenter problems
- Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
- Troubleshoot performance problems with vSphere components
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Contents | Course Introduction - Course overview and logistics
- Course objectives
Introduction to Troubleshooting - Define the scope of troubleshooting
- Use a structured approach to solve configuration and operational problems
- Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
Troubleshooting Tools - Discuss various methods for running commands
- Discuss different ways to access the ESXi Shell
- Use commands to view, configure, and manage vSphere components
- Use the vSphere CLI
- Use ESXCLI commands from the vSphere CLI
- Use Data Center CLI commands
- Identify the best tool for command-line troubleshooting
- Identify important log files for troubleshooting vCenter Server and ESXi
- Describe the benefits and features of VMware SkylineTM
- Explain how VMware Skyline works
- Describe VMware SkylineTM Health
- Describe VMware Skyline AdvisorTM
Troubleshooting Virtual Networking - Analyze and troubleshoot standard switch problems
- Analyze and troubleshoot virtual machine connectivity problems
- Analyze and troubleshoot management network problems
- Analyze and troubleshoot distributed switch problems
Troubleshooting Storage - Discuss the vSphere storage architecture
- Identify possible causes of problems in various types of datastores
- Analyze common storage connectivity and configuration problems
- Discuss possible causes of storage problems
- Solve storage connectivity problems, correct misconfigurations, and restore LUN visibility
- Review vSphere storage architecture and functionality required for troubleshooting
- Use ESXi and Linux commands to troubleshoot storage issues
- Analyze log files to identify the root cause of storage problems
- Investigate ESXi storage issues
- Troubleshoot VM snapshots
- Troubleshoot storage performance issues
- Review multipathing
- Identify common causes of missing paths, including PDL and APD conditions
- Solve missing path issues between hosts and storage devices
Troubleshooting vSphere Clusters - Identify and troubleshoot vSphere HA issues
- Analyze and resolve vSphere vMotion issues
- Diagnose and troubleshoot common vSphere DRS issues
Troubleshooting Virtual Machines - Discuss virtual machine files and disk content IDs
- Identify, analyze, and resolve virtual machine snapshot issues
- Troubleshoot virtual machine power-on issues
- Identify possible causes and troubleshoot virtual machine connection state issues
- Diagnose and resolve VMware Tools installation failures
Troubleshooting vCenter Server and ESXi - Analyze and resolve vCenter Server service issues
- Diagnose and troubleshoot vCenter Server database issues
- Use the vCenter Server Appliance shell and Bash shell to identify and resolve issues
- Identify and troubleshoot ESXi host issues
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