CompTIA A+ 220-1102 - Training Courses | Afi U.
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CompTIA A+ 220-1102

CompTIA A+ validates the skills required to install and configure end-user devices and software.
CompTIA Authorized Partner
Private session

This training is available in a private or personalized format. It can be provided in one of our training centres or at your offices. Call one of our consultants of submit a request online.

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  • Duration: 5 days
  • Regular price: On request

Course outline

A+1102

Duration : 5 days

© AFI Expertise inc.

CompTIA A+ validates the skills required to install and configure end-user devices and software; connect devices to networks; perform basic cybersecurity mitigations; troubleshoot common problems to diagnose and resolve issues; and demonstrate basic knowledge of scripting, the cloud, and virtualization.

Audience

  • IT Support Specialist
  • Helpdesk Technician
  • Field Technician
  • Tier I Support Specialist
  • Desktop Support Specialist
  • Associate Network Engineer
  • Systems Support Technician
  • Junior Systems Administrator

Prerequisites

Pré-requis pour suivre ce cours

Objectives

This course prepares the student to take the corresponding exam. The CompTIA A+ Core 1 (220-1102) exam covers four domains.

  • Operating Systems
  • Security
  • Software Troubleshooting
  • Operational Procedures

Contents

Lesson 1: Configuring Windows

  • Configure Windows User Settings
  • Configure Windows System Settings

Lesson 2: Managing Windows

  • Use Management Consoles
  • Use Performance and Troubleshooting Tools
  • Use Command-line Tools

Lesson 3: Identifying OS Types and Features

  • Explain OS Types
  • Compare Windows Editions

Lesson 4: Supporting Windows

  • Perform OS Installations and Upgrades
  • Install and Configure Applications
  • Troubleshoot Windows OS Problems

Lesson 5: Managing Windows Networking

  • Manage Windows Networking
  • Troubleshoot Windows Networking
  • Configure Windows Security Settings
  • Manage Windows Shares

Lesson 6: Managing Linux and macOS

  • Identify Features of Linux
  • Identify Features of macOS

Lesson 7: Configuring SOHO Network Security

  • Explain Attacks, Threats, and Vulnerabilities
  • Compare Wireless Security Protocols
  • Configure SOHO Router Security
  • Summarize Security Measures

Lesson 8: Managing Security Settings

  • Configure Workstation Security
  • Configure Browser Security
  • Troubleshoot Workstation Security Issues

Lesson 9: Supporting Mobile Software

  • Configure Mobile OS Security
  • Troubleshoot Mobile OS and App Software
  • Troubleshoot Mobile OS and App Security

Lesson 10: Using Support and Scripting Tools

  • Use Remote Access Technologies
  • Implement Backup and Recovery
  • Explain Data Handling Best Practices
  • Identify Basics of Scripting

Lesson 11: Implementing Operational Procedures

  • Implement Best Practice Documentation
  • Use Proper Communication Techniques
  • Use Common Safety and Environmental Procedures