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CompTIA A+ 220-1101

CompTIA A+ validates the skills required to install and configure end-user devices and software.
CompTIA Authorized Partner
Private session

This training is available in a private or personalized format. It can be provided in one of our training centres or at your offices. Call one of our consultants of submit a request online.

Call now at 1 877 624.2344

  • Duration: 5 days
  • Regular price: On request

Course outline

A+1101

Duration : 5 Days

© AFI Expertise inc.

CompTIA A+ validates the skills required to install and configure end-user devices and software; connect devices to networks; perform basic cybersecurity mitigations; troubleshoot common problems to diagnose and resolve issues; and demonstrate basic knowledge of scripting, the cloud, and virtualization.

Audience

  • IT Support Specialist
  • Helpdesk Technician
  • Field Technician
  • Tier I Support Specialist
  • Desktop Support Specialist
  • Associate Network Engineer
  • Systems Support Technician
  • Junior Systems Administrator

Objectives

This course prepares students to complete the corresponding exam. The CompTIA A+ Core 1 (220-1101) exam covers five domains.

  • Mobile Devices
  • Networking
  • Hardware
  • Visualization and Cloud Computing
  • Hardware and Network Troubleshooting

Contents

Lesson 1: Installing Motherboards and Connectors

  • Explain Cable Types and Connectors
  • Install and Configure Motherboards
  • Explain Legacy Cable Types

Lesson 2: Installing System Devices

  • Install and Configure Power Supplies and Cooling
  • Select and Install Storage Devices
  • Install and Configure System Memory
  • Install and Configure CPUs

Lesson 3: Troubleshooting PC Hardware

  • Apply Troubleshooting Methodology
  • Configure BIOS/UEFI
  • Troubleshoot Power and Disk Issues
  • Troubleshoot System and Display Issues

Lesson 4: Comparing Local Networking Hardware

  • Compare Network Types
  • Compare Networking Hardware
  • Explain Network Cable Types
  • Compare Wireless Networking Types

Lesson 5: Configuring Network Addressing and Internet Connections

  • Compare Internet Connection Types
  • Use Basic TCP/IP Concepts
  • Compare Protocols and Ports
  • Compare Network Configuration Concepts

Lesson 6: Supporting Network Services

  • Summarize Services Provided by Networked Hosts
  • Compare Internet and Embedded Appliances
  • Troubleshoot Networks

Lesson 7: Summarizing Virtualization and Cloud Concepts

  • Summarize Client-Side Virtualization
  • Summarize Cloud Concepts

Lesson 8: Supporting Mobile Devices

  • Set Up Mobile Devices and Peripherals
  • Configure Mobile Device Apps
  • Install and Configure Laptop Hardware
  • Troubleshoot Mobile Device Issues

Lesson 9: Supporting Print Devices

  • Deploy Printer and Multifunction Devices
  • Replace Print Device Consumables
  • Troubleshoot Print Device Issues

Surround yourself with the best

Frédéric Paradis
Frédéric Paradis
Certified Trainer and Cloud Architect
As a certified Microsoft trainer, Frédéric describes himself as a Cloud magician who easily navigates the mythical space between technology and reality.
Marc Maisonneuve
Marc Maisonneuve
Training program director
Marc Maisonneuve has acted as a Training Program Director, professional effectiveness trainer and user tools practice leader at AFI for several years. Mr. Maisonneuve is known for his analytical skills, his legendary calm and his undeniable desire to encourage people to develop their skills. He has the ability to present technological solutions in a natural way and to adapt them to the concrete needs of the workplace.
Vicky Moreau
Vicky Moreau
Trainer
Vicky Moreau is a passionate freelancer and professional in the area of office automation. She holds a college diploma in office automation, most of her solid experience with the Office Suite was acquired while being an autodidact. In fact, she has successfully completed an MOS (Microsoft Office Specialist) Excel certification.
Francis Ferland-Stevenson
Francis Ferland-Stevenson
Trainer
Francis began as a trainer more than 5 years ago by testing office automation tools designed specifically to met the needs of his colleagues. His calm and his empathy makes him able to adapt his language according to the level of experience of the group. This makes his learnings clear and accessible to anyone. As a trainer, he is therefore attentive to the needs of his students to make sure they meet their objectives and face the challenges.