Thierry G. Eck | Afi U.
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Thierry G. Eck

Trainer

With 40 years of experience in leadership and team management, Thierry G. Eck has developed expertise in leadership, human capital development, and customer service excellence. His international career has led him to support organizations in Europe, Latin America, the Caribbean, and Canada, helping executives and managers build high-performing, people-centered corporate cultures.

As a sought-after speaker, Thierry delivers insights on customer experience and leadership, highlighting the crucial role of leaders in creating environments that foster engagement, satisfaction, and loyalty among both customers and employees.

He holds leadership and management certifications from Cornell University and the University of Memphis. Additionally, he is a Certified Hospitality Administrator (CHA) and Certified Hospitality Educator (CHE), reflecting his commitment to excellence in training and leadership development.

As the author of Leading with Heart and Mind, Thierry shares a leadership vision based on emotional intelligence and strategic thinking. His experience as a leader and educator has enabled him to design and lead innovative programs that equip leaders from all backgrounds.

Thierry is a trainer at Afi U, where he facilitates customer experience and leadership training. His andragogical approach, enriched by his international experience, blends theory and practice to provide concrete, tailored solutions to today’s organizational challenges.

Passionate and committed, Thierry believes in the lasting impact of training and coaching to transform organizations, inspire leaders, and build high-performing teams.