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This course provides an introduction to Microsoft 365, Copilot, and AI-powered agents. It presents learners with the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds on this foundation by exploring how Copilot and agents can use AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite. |
Audience | This course is intended for beginner-level IT professionals and novice administrators seeking to acquire the fundamentals of Microsoft 365 and Microsoft 365 Copilot. It introduces participants to the essential components, key concepts, and capabilities required to use and administer Microsoft 365, Copilot, and agents without requiring prior hands-on experience. |
Prerequisites | None |
Objectives | By the end of this course, learners will be able to: - Understand the foundations of Microsoft 365 security
- Understand and use core Microsoft 365 services
- Manage identity, authentication, and access
- Protect and govern data using Microsoft Purview
- Understand Microsoft 365 Copilot and AI agents
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Teaching method | Instructor‑led training |
Contents | Explore the foundations of Microsoft 365 security- Analyze the Zero Trust security model
- Implement Zero Trust in Microsoft 365
- Examine threat protection and security intelligence
- Explore identity and authentication in Microsoft 365
- Manage access and permissions
- Explore identity and access management in Microsoft Entra
- Troubleshoot and monitor identity security
Introduction to core Microsoft 365 services and administrative controls- Explore the Microsoft 365 ecosystem and key services
- Explore the Microsoft 365 Admin Center
- Examine Microsoft Exchange, Teams, and SharePoint
- Establish foundational security, identity, and compliance configurations
- Assign admin roles using the RBAC model
Protect and govern Microsoft 365 data- Introduction to Microsoft Purview
- Identify and respond to data risks
- Explore compliance, AI-driven data discovery, and eDiscovery
- Explore oversharing and access governance in SharePoint
- Explore data protection in Microsoft 365 Copilot
Explore Microsoft 365 Copilot and AI agents- Introduction to Microsoft 365 Copilot
- Define what an AI agent is
- Compare Copilot and agents
- Understand Copilot licensing models
- Plan and deploy Copilot and agents
- Explore real-world use cases
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