Communicating clear expectations

A trainer, coach, and senior consultant for over 20 years, Kathleen Sears has solid experience in the implementation and delivery of training programs and as a training and organizational development coach. As a bilingual trainer at AFI Expertise, she has trained several thousand people primarily in management skills development, leadership, communication, and customer service.

Janet Lough is a skilled, dynamic, authentic trainer, facilitator, and bilingual coach. She has over 25 years of knowledge and experience in management, training, communication, operations, strategy, and leadership in the non-profit sector and in entrepreneurship. This enables her to better understand her client’s business reality.

As a holder of a double bachelor's and master's degree in management from HEC Montréal, Florence has accumulated nearly 10 years of experience as a consultant and specialist in organizational development. Her career in parapublic, public and private organizations has allowed her to perfect her expertise in coaching and leader development. Promoting knowledge sharing and managerial skills transferring is at the heart of her approaches as a consultant. Florence is known as a committed partner. Her support type is dynamic, structured and oriented towards an opened and transparent communication.

Facilitator, coach, speaker and senior advisor, Virginie is a passionate and mobilizing leader. She puts her solid experience as a professional, manager and ideator for more than 20 years at the service of various companies and teams that she accompanies through courses, workshops and individual and collective coaching. Virginie is a lawyer, member of the Barreau du Québec (2001) and professional coach. She has completed the 2nd Kaos Pilot level (Master Archer art & craft of designing & facilitating learning spaces) and is a certified SuccessFinder and AtmanCo professional.

Backed by solid experience in industry, Michel is what you would call a high-level strategic consultant.

Coach, facilitator, speaker, and trainer, Vanessa is recognized as a change agent and a human, caring, and inspiring leader who is not afraid to challenge the status quo. Passionate about people, neuroscience, behavioral psychology, and somatic approaches, she supports leaders and organizations in building high, sustainable performance that safeguards both results and the people who drive them. A trained lawyer with an MBA, Vanessa has had the privilege of appearing before the Supreme Court of Canada and being listed in Best Lawyers in Canada and the Canadian Lexpert Directory. She is also a recipient of the ZSA Tomorrow’s Leader Award for up-and-coming legal advisors. With over 15 years of experience in consulting and management, Vanessa has held prominent positions, including Chief Privacy Officer at a major Canadian financial institution and partner in a law firm. From the start of her career, she has designed and delivered trainings and conferences, and as a speaker and trainer, she brings more than 15 years of experience in both the public and private sectors. Vanessa is highly regarded for her ability to demystify complex subjects and make them practical and accessible. An entrepreneur and certified coach in leadership and sustainable performance, Vanessa also holds certifications as a meditation teacher, applied neuroscience practitioner, Ericksonian hypnosis practitioner, and in various other somatic practices. She has completed Kaos Pilot Level 2 (Master Archer – art & craft of designing & facilitating learning spaces) and is a certified AtmanCo professional.

Business coach, entrepreneur and organizational "metteur en scène", Marie-Hélène Demers is ignited by her vision of creating a human, supportive and prosperous world. Vice-President, Human, at Edgenda, she leads the coaching school and the center of expertise #coaching and leadership, with the mission of inspiring the development of people and teams in organization – for better cooperation in the service of our sustainability.

As a business coach, trainer, facilitator and speaker, Isabelle accompanies professionals, managers and executives to help them maximize their full potential and gain impact as inspiring leaders. Passionate about people, she stands out for her warm, concrete and mobilizing approach. Her strategic vision and solid experience make her a collaborator of choice. Isabelle has more than 20 years of management and leadership experience in large-scale companies and various industrie.