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Business Analysis in a Digital Transformation Context

Learn how to do effective business analysis in the context of digital transformation.

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  • Duration: 2 days
  • Regular price: $1,200
  • Preferential price: $1,080

Course outline

Duration : 2 days

© AFI Expertise inc.

Audience

  • Any business analyst or functional professional who wishes to update their knowledge in business analysis.
  • Any participant aspiring to become a business analyst.

Prerequisites

General knowledge in business analysis

Objectives

  • Understand the role of the business analyst in the context of digital transformation and in an agile and business intelligence environment.
  • Provide analysts with the foundational tools (concepts and practices) to better approach business analysis activities and adapt them to their organizational reality.
  • Provide participants with a starter toolkit to quickly apply the concepts presented in the training.

Teaching method

The teaching approach combines practical explanations, labs, hands-on exercises, group discussions, and quizzes.

Contents

Day 1 - AM

Chapter 1 - Introduction to Business Analysis

  • Business analysis concepts
  • Business analyst contexts
  • Fundamental definitions in business analysis

Chapter 2 - Planning Techniques

  • Planning the business analysis approach
  • Planning stakeholder engagement
  • Presentation of tools/techniques for:
  • Identifying and engaging stakeholders
  • Quiz

Chapter 3 - Elicitation and Collaboration Techniques

  • Preparing for elicitation
  • Conducting elicitation
  • Presentation of tools/techniques for:
  • Sharing elicitation results and collaborating with stakeholders
  • Quiz

Chapter 4 - Business Requirement Management Techniques

  • Specifying and modeling business requirements
  • Verifying and validating business requirements
  • Presentation of tools/techniques for:
  • Managing business requirements
  • Quiz

Chapter 5 - Validation and Verification Techniques

  • Tracking/Maintaining business requirements
  • Prioritizing business requirements
  • Presentation of tools/techniques for:
  • Testing business requirements
  • Accepting business requirements
  • Quiz

Chapter 6 - Solution Evaluation Techniques

  • Measuring the value of the solution
  • Assessing solution constraints
  • Presentation of tools/techniques for:
  • Determining solution options
  • Selecting/recommending a solution
  • Quiz

Day 1 - PM

Lab - Hands-on Practice

  • Using the case study of Cap Rouge restaurant, participants are exposed to various business analysis scenarios to better understand analysis practices.
  • 1 hour for implementing, exchanging, and discussing business analysis practices.

Chapter 7 - Structure of a Business Analysis Document

  • Presentation of a business analysis document template
  • Presentation of an example of a business analysis document
  • Contextualization of the business analysis document

Lab - Hands-on Practice

  • Using the case study of Cap Rouge restaurant, participants experience the application of various business analysis tools/techniques.
  • 1 hour for implementing, exchanging, and discussing the practical use of business analysis tools/techniques.

Day 2 - AM

Chapter 8 - Business Analysis and Agility

  • Applying agile concepts to the business analysis approach
  • Managing business requirements in an agile context
  • Listing business analysis techniques

Lab - Hands-on Practice

Chapter 9 - Business Analysis and Analytics (AI)

  • Applying AI concepts to the business analysis approach
  • Managing business requirements in an AI context
  • Listing business analysis techniques

Lab - Hands-on Practice

Chapter 10 - Business Analysis and Digital Transformation

  • Applying digital concepts to the business analysis approach
  • Managing business requirements in a digital transformation context
  • Listing business analysis techniques

Lab - Hands-on Practice

Day 2 - PM

Chapter 11 - Basic Concepts of BABOK 3.0

  • The 6 knowledge areas

Chapter 12 - Business Needs and Requirements Lifecycle

  • Business needs, Business requirements, Solution requirements, and Transition requirements
  • Managing the business requirements lifecycle

Lab - Exercises

Chapter 13 - Applying BABOK in a Business Case

  • Solution design process - DO, DA
  • Tools and techniques
  • Requirements repository tools

Chapter 14 - Different Perspectives of Using BABOK

  • Business intelligence perspective
  • Information technology perspective
  • Business architecture perspective
  • Business process management perspective

Chapter 15 - Best Practices in an Agile Context

  • Multidisciplinary Agile Team
  • Roles of the business analyst in an Agile context

The business analysis techniques covered in this training are:

  • • Brainstorming
  • • Business Case
  • • Business Model Canvas
  • • Business Rule Analysis
  • • Data Dictionary
  • • Data Flow Diagram
  • • Data Modeling
  • • Functional Decomposition
  • • Glossary
  • • Interface Analysis
  • • Prioritization
  • • Root Cause Analysis
  • • Scope Modeling
  • • Stakeholder List, Stakeholder Mapping
  • • Traceability Matrix
  • • Role and Permission Matrix
  • • Situation Writing Technique
  • • SMART Writing Technique
  • • Business Goal ModelingEtc.

Some techniques will be covered in more detail than others.

Surround yourself with the best

Carl M. Gilbert
Carl M. Gilbert
Expert Leader
Carl M. Gilbert is a coach, mentor and project manager with more than 25 years of experience in project management, mainly in information technology. He has trained more than 25,000 people in project management (in traditional, agile or hybrid mode) all around the world. Carl M. Gilbert is an engineer and also holds a master's degree in project management from with a specialization in international project management. For 25 years, he has specialized in strategic consulting in project management, program management and portfolio management.
Catherine Edgar
Catherine Edgar
Senior Project Director and Project Management Trainer
Catherine Edgar is a senior project director with more than 25 years of IT experience at large firms. Over the course of her career, Catherine has developed management expertise with a focus on the human impact brought about by change. She has excellent problem-solving, training, coaching and interpersonal relation skills. Catherine holds a bachelor’s degree in management information technology, as well as a certification as a project management professional (PMP) from the Project Management Institute (PMI).
Jean Falardeau
Jean Falardeau
Trainer
With a Masters degree in Science and a bachelor in information systems, Jean Falardeau has been in the business for more than 35 years. He works in business architecture and analysis, strategic consulting, change management, enterprise architecture, business process reengineering and AgilityFor nearly 7 years, Jean trained more than 400 people showing them best practices in architecture and business analysis. His work was based on guides such as BABOK and BIZBOK.
Michel Drolet
Michel Drolet
Executive VP and Strategic Management Advisor
Backed by solid experience in industry, Michel is what you would call a high-level strategic consultant.