Holder of a master's degree in public administration, Claude worked for 30 years in the Quebec health and social services network. As a renowned high-level manager, he was responsible for major organizational transformation and management of complex changes while bringing innovative and value-creating practices.
Recipient of several awards of excellence, he is also an author and speaker in the spheres of organizational creativity, project management, operations management and the conduct of organizational transformation. During his career, he had the opportunity to share his experiences in Canada, the United States and Europe.
As a strategic advisor, his renowned approach to managing issues that are related to complex organizations and challenges that these businesses are facing is contextualized and modern. He supports organizations in achieving their business objectives and advices companies on the strategy to adopt according to the desired organizational evolution. Morover, while keeping abreast of best practices, Claude is constantly innovating and going off the beaten track.
As a trainer at AFI Expertise, he practices mainly in the fields of management development, leadership and communication skills. Among other things, he guides managers of all levels in their professional development.