Trainer | Afi U.
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Training and Coaching

Cultivate a learning organization and develop talent.

Customer Experience

Optimize your processes for operational excellence.

Employee Experience

Engage, empower, and enhance employee well-being.

Artificial Intelligence

Master AI and automate your processes.

Leadership

Develop key skills to inspire and mobilize.

Digital Tools

Boost collaboration and productivity within your teams

Strategy and Performance

Align your goals for sustainable growth.

Digital Transformation

Leverage technology to innovate and accelerate your growth.

Florence Jacob

Trainer

As a holder of a double bachelor's and master's degree in management from HEC Montréal, Florence has accumulated nearly 10 years of experience as a consultant and specialist in organizational development. Her career in parapublic, public and private organizations has allowed her to perfect her expertise in coaching and leader development.


She is part of large-scale transformation and change projects that involve team culture and structure transitions, as well as process and technology changes, this in various organizational functions. She provides a concrete support to leaders in the diagnosis and analysis of human issues that imply progression and management of key talents. She rapidly grasps business challenges in order to popularize, synthesize and translate them into business opportunities. She has participated to the evolution of several organizational cultures by creating development paths adapted to individual, team and organizational needs.


Promoting knowledge sharing and managerial skills transferring is at the heart of her approaches as a consultant. Florence is known as a committed partner. Her support type is dynamic, structured and oriented towards an opened and transparent communication. To understand, explore and suggest innovative approaches to her clients, Florence does not hesitate to call on her colleagues and network.