Who is this training for?
- Managers and project managers
- Teams in transformation
- HR professionals or organizational transformation
- Team leaders facing strategic or operational changes
Training objectives
- Recognize human reactions to change and identify common concerns.
- Define the manager’s role in a change context.
- Identify the key stages of a change management process and the manager’s role at each stage.
- Develop a communication and engagement strategy to effectively support employees during change.
Summary
This course introduces managers to the essential principles of change management. It focuses on understanding human reactions, structured change planning, and communication strategies that help engage teams. Through practical tools and interactive discussions, participants develop their ability to effectively support employees through any organizational transition.
Course outline
Introduction to Organizational Change
- Why change is everywhere
- Types of change (structural, technological, cultural, etc.)
- The manager’s role as a change agent
Understanding Human Reactions to Change
- The change curve (Kübler-Ross or another model)
- Identify signs of concern within the team
- Activity: small-group discussion about real-life situations
The Manager’s Role During the Transition
- Individual and collective support for the team
- Managing emotions and providing guidance
- Follow-up and adjustments
The Stages of a Change Management Process
- The stages of a change process
- Activity: map the stakeholders
- Managing concerns
- Activity: identify my team’s concerns about my project
Team Communication and Engagement
- Principles of effective communication during periods of change
- Discussion of the Sinek video
- Adapt the message to different employee profiles
- Engagement techniques: involvement, recognition, and feedback
- Activity: simulate communicating a change
Summary and Personal Action Plan
- Review of key takeaways
- Develop a commitment or concrete action to take within 30 days
- Questions and discussion
Approach and methodology
- Conceptual and interactive contributions
- Anchoring and analysis activities
- Case studies and scenarios
- Concrete application of participants to a change project
Recommendations
Participants are invited to reflect on recent experiences of change in their organization, whether positive or more challenging. It is recommended to identify a current or future transformation project or situation in order to facilitate the concrete application of the proposed concepts and tools.
