Building a digital culture

Explore how to develop a digital culture within your company. Be aware of its importance and develop an action plan accordingly.
Private session

This training is available in a private or personalized format. It can be provided in one of our training centres or at your offices. Call one of our consultants of submit a request online.

Call now at 1 877 624.2344

  • Duration: 3 days
  • Regular price: On request

Course outline

Duration: 3 x 1/2 days

© AFI Expertise inc.

In the digital era, organizations must continually adapt to an increasingly complex environment where technological innovations and change are accelerating. Developing the behaviors and skills needed to encourage the emergence of a digital culture within organizations is now becoming a must to ensure its sustainability.

Building a Digital Culture’s training enables individuals, teams, and organizations to become aware of the importance of opening up to digital culture, identifying its starting point, and establishing an action plan.

Audience

Managers and professionals

Prerequisites

None

Objectives

  • Understanding the framework for cultural transformation in the digital era
  • Identify your starting point
  • Identify key skills and abilities to develop

Contents

Digital Transformation

  • Defining digital transformation
  • Opportunities and challenges

Digital Culture

  • Key features of a digital culture
  • The Customer Journey in the digital era

The framework of a digital culture

  • Identifying the starting point
  • The 14 accelerators of a digital culture

Key skills and abilities

  • Technical skills
  • Human skills

Surround yourself with the best

Kathleen Sears
Kathleen Sears
Trainer, Coach, Leadership Consultant
A trainer, coach, and senior consultant for over 20 years, Kathleen Sears has solid experience in the implementation and delivery of training programs and as a training and organizational development coach. As a bilingual trainer at AFI Expertise, she has trained several thousand people primarily in management skills development, leadership, communication, and customer service.
Florence Jacob
Florence Jacob
Trainer
As a holder of a double bachelor's and master's degree in management from HEC Montréal, Florence has accumulated nearly 10 years of experience as a consultant and specialist in organizational development. Her career in parapublic, public and private organizations has allowed her to perfect her expertise in coaching and leader development. Promoting knowledge sharing and managerial skills transferring is at the heart of her approaches as a consultant. Florence is known as a committed partner. Her support type is dynamic, structured and oriented towards an opened and transparent communication.
Carl M. Gilbert
Carl M. Gilbert
Expert Leader
Carl M. Gilbert is a coach, mentor and project manager with more than 25 years of experience in project management, mainly in information technology. He has trained more than 25,000 people in project management (in traditional, agile or hybrid mode) all around the world. Carl M. Gilbert is an engineer and also holds a master's degree in project management from with a specialization in international project management. For 25 years, he has specialized in strategic consulting in project management, program management and portfolio management.
Catherine Edgar
Catherine Edgar
Senior Project Director and Project Management Trainer
Catherine Edgar is a senior project director with more than 25 years of IT experience at large firms. Over the course of her career, Catherine has developed management expertise with a focus on the human impact brought about by change. She has excellent problem-solving, training, coaching and interpersonal relation skills. Catherine holds a bachelor’s degree in management information technology, as well as a certification as a project management professional (PMP) from the Project Management Institute (PMI).