Exercise a Consulting Role - Advanced Course

Increase your impact as a business consultant with this training. Work on relationship, communication and influence levers.
Private session

This training is available in a private or personalized format. It can be provided in one of our training centres or at your offices. Call one of our consultants of submit a request online.

Call now at 1 877 624.2344

  • Duration: 1 day
  • Regular price: On request

Course outline

Durée : 1 jour

Mieux se connaître pour mieux gérer son impact dans l’exercice du rôle-conseil.

Langues d'enseignementCette formation est offerte en français

Public concerné

Conseillers et professionnels de tous les domaines : finance, communication, TI, RH...

Préalables

Objectifs

  • Évaluer l’état actuel de mes relations client
  • Me positionner avec assertivité auprès de mon client
  • Consolider les liens de confiance avec mon client
  • Développer la conscience de mes cartes mentales et de mes habitudes de pensées constructives/négatives
  • Élaborer un plan d'action pour améliorer vos interventions de façon crédible et légitime

Contenu

Évaluer l’état actuel de mes relations client
Me positionner avec assertivité auprès de mon client
  • Prendre conscience de mes pièges
  • Estime de soi
  • Confiance en soi
  • Affirmation de soi
  • Assertivité
Développer la conscience de mes cartes mentales et de mes habitudes de pensées constructives/négatives
  • Échelle d’inférence
  • Valeurs
  • Cartes mentales et habitudes de pensée
Consolider les liens de confiance avec mon client
  • Authenticité
  • Qualité de la relation
  • Modèle « Straight Talk » pour préciser les styles de mes clients
Élaborer un plan d'action pour améliorer vos interventions de façon crédible et légitime
Les outils et modèles de base utiles dans l'exercice du rôle-conseil
  • Réflexion sur l’affirmation de soi et test sur les principales attitudes relationnelles
  • Questionnaire sur les valeurs
  • Questionnaire sur les habitudes de pensée
  • Questionnaire Straight Talk
  • Plan d’action

Surround yourself with the best

Kathleen Sears
Kathleen Sears
Trainer, Coach, Leadership Consultant
A trainer, coach, and senior consultant for over 20 years, Kathleen Sears has solid experience in the implementation and delivery of training programs and as a training and organizational development coach. As a bilingual trainer at AFI Expertise, she has trained several thousand people primarily in management skills development, leadership, communication, and customer service.
Manon Blondin
Manon Blondin
Trainer
Passionate and dynamic, Manon Blondin works as a consultant in the field of management and change through coaching, training, conferences, strategic consulting and communication. She is a member of the Order of Chartered Human Resources Advisors (CRHA) and the International Federation of COaches of Quebec (ICF), where she obtained her PCC certification.
Florence Jacob
Florence Jacob
Trainer
As a holder of a double bachelor's and master's degree in management from HEC Montréal, Florence has accumulated nearly 10 years of experience as a consultant and specialist in organizational development. Her career in parapublic, public and private organizations has allowed her to perfect her expertise in coaching and leader development. Promoting knowledge sharing and managerial skills transferring is at the heart of her approaches as a consultant. Florence is known as a committed partner. Her support type is dynamic, structured and oriented towards an opened and transparent communication.
Marie-Claude Brodeur
Marie-Claude Brodeur
Trainer and Human Resources Consultant
After 25 years in human resources at manufacturing companies large and small, Marie-Claude Brodeur now shares her expertise in the various aspects of human resources management. Her experience has allowed her to gain knowledge about evaluating the function of HR, revising HR processes, managing working relationships, skills development, and the full range of HR responsibilities. Marie-Claude Brodeur holds an MBA degree in innovation and strategy.