Duration : 3,5 hours
Improving Performance in Diverse Cultural Contexts
Globalization means most organizations have to manage diversity in some way or another. Whether doing business internationally or managing multicultural teams, locally or dispersed, harnessing the challenge of diversity can promote and even enhance the value of an organization.
The Developing Cultural Intelligence to manage diversity better course helps managers, staff and professionals develop their "cultural muscle" to enhance performance in diverse cultural contexts - ethnic, generational, occupational, gender. Delivered by a certified cultural intelligence (CQ® Certified) instructor, this training is hands-on for immediate application.
Executives, employees and professionals working with colleagues, clients and collaborators from various cultures
CQ® Assessment to complete 1 week before the course (the assessment is included in the price)
This course explores the fundamental dimensions of cultural sensitivity: CQ® Drive, CQ® Knowledge, CQ® Strategy and CQ® Action. It also examines 10 key cultural values and their impact relative to global cultural clusters.
Module 1 : Introduction — Culture matters
Module 2 : Mapping cultural differences
Module 3 : Cultural intelligence — What is it, and why is it important?
Module 4 : Developing cultural intelligence