COMPTIA - A+® (220-1001)

Référence : © Comptia A+ Gain an understanding of the core components that make up the information technology (IT) landscape while preparing for the CompTIA IT Fundamentals exam.In this introductory course, you will learn the basics of computer hardware, software, mobile computing, networking, troubleshooting, and emerging technologies. You will learn about configuring operating systems, file and folder management, networks and network configuration, and the role of the OSI model in networking and troubleshooting.
CompTIA Authorized Partner

Upcoming sessions

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  • Duration: 5 days
  • Regular price: $2,855
  • Preferential price: $2,430

Course outline

LanguagesThese scheduled public sessions are offered in English or in French (FR). The educational material is in English.

This course prepares to the 220-1001 and 220-1002 exams.


CompTIA A+ is a vendor-neutral qualification and is seen as essential training for IT engineers, technicians and support analysts.


There are no prerequisites to take the course. In order to be CompTIA A+ certified you must pass both exams.


After completing this course, participants will be able to:

  • Prepare a study plan for the CompTIA IT Fundamentals exam
  • Understand basic concepts in computer communication
  • Understand basic functions and components of computers
  • Understand common internal hardware components, including processors, storage devices, and RAM
  • Understand peripheral components such as displays, printers, keyboard and other input/output devices, along with the connectors they use
  • Understand basic types of software and considerations for installing, updating, and upgrading software
  • Understand mobile devices features, mobile operating systems, and working with mobile interface


Module 1: Troubleshooting
  • Lesson 1: Troubleshooting theory
  • Lesson 2: Safety

Module 2: Motherboards and CPU

  • Lesson 1: Motherboards
  • Lesson 2: CPUs

Module 3: Computer Power Supplies

  • Lesson 1: Power supply connectors
  • Lesson 2: Power supply installation
  • Lesson 3: Power supply troubleshooting

Module 4: Memory

  • Lesson 1: Read-only memory
  • Lesson 2: Random access memory

Module 5: Computer Expansion

  • Lesson 1: Expansion interfaces
  • Lesson 2: Expansion card installation
  • Lesson 3: Connectors and cables

Module 6: Physical Storage

  • Lesson 1: Disk drives
  • Lesson 2: Redundant array of independent disks (RAID)
  • Lesson 3: Optical drives
  • Lesson 4: Other storage methods

Module 7: Input-Output Devices

  • Lesson 1: Input devices
  • Lesson 2: Output devices
  • Lesson 3: Dual input-output devices

Module 8: Display Devices

  • Lesson 1: Display types
  • Lesson 2: Display installation
  • Lesson 3: Display troubleshooting

Module 9: Operating Systems

  • Lesson 1: Windows versions and features
  • Lesson 2: Windows installation and upgrades
  • Lesson 3: Non-Windows operating systems

Module 10: Windows Management

  • Lesson 1: Operating system features and tools
  • Lesson 2: Control Panel utilities
  • Lesson 3: Command-line tools
  • Lesson 4: Troubleshooting

Module 11: Network Basics

  • Lesson 1: Classifying networks
  • Lesson 2: Network devices
  • Lesson 3: Internet connections

Module 12: Network Cables and Connectors

  • Lesson 1: Twisted-pair connections
  • Lesson 2: Coaxial connections
  • Lesson 3: Optical media

Module 13: Network Protocols

  • Lesson 1: TCP/IP settings
  • Lesson 2: Transport protocols
  • Lesson 3: Application protocols

Module 14: Wireless Networking

  • Lesson 1: Wi-Fi standards
  • Lesson 2: Wireless encryption

Module 15: Windows Networking

  • Lesson 1: Sharing and security
  • Lesson 2: Network connections
  • Lesson 3: Connection troubleshooting

Module 16: Virtualization and Cloud Computing

  • Lesson 1: Virtualization
  • Lesson 2: Cloud computing

Module 17: Mobile Devices

  • Lesson 1: Mobile device types
  • Lesson 2: Mobile device connectivity
  • Lesson 3: Mobile device troubleshooting

Module 18: Security Basics

  • Lesson 1: Security threats
  • Lesson 2: Threat prevention

Module 19: Securing Devices and Data

  • Lesson 1: Workstation security
  • Lesson 2: Mobile device security
  • Lesson 3: Security troubleshooting

Module 20: SOHO Network Configuration

  • Lesson 1: SOHO router features
  • Lesson 2: Network security

Module 21: Printers and Multifunction Print Devices

  • Lesson 1: Printer technologies
  • Lesson 2: Printer installation
  • Lesson 3: Printer maintenance
  • Lesson 4: Printer troubleshooting

Module 22: Custom Computers

  • Lesson 1: Custom computer considerations

Module 23: Operational Procedures

  • Lesson 1: Environment
  • Lesson 2: Safety
  • Lesson 3: Content and privacy
  • Lesson 4: Professionalism

Surround yourself with the best

Antoine Rizk
Antoine Rizk
Certified IT trainer and consultant
With an undeniable sense of humour, Antoine has accumulated years of practical experience in the field of technology and security.
Khalil Ben Fadhel
Khalil Ben Fadhel
Trainer, Data Science - AI
Khalil is an artificial intelligence expert working at Leap Conseil. Thanks to its extensive expertise in the managing and conducting artificial intelligence projects, Khalil has co-worked with several public and private sector organizations to carry out innovative projects.
Fazil Chouakri
Fazil Chouakri
VP Technology, Coach and Trainer
Fazil is a coach and trainer with solid experience in the field, which allows him to combine the practical and the theoretical to meet his students’ needs.
Philippe Paradis
Philippe Paradis
Certified Trainer and IT Consultant
Obsessed with the quality of services he provides and the solutions he develops, Philippe always makes sure he delivers more than what people expect, all while ensuring a pleasant learning experience.
Be aware of trends, innovations and best practices, every month.
Training center accredited by Emploi-Québec, Accreditation : 0051460
GST : 141582528 – QST : 1019557738
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