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CISCO - Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.1

Reference : © CISCO WITSHOOT v1.1

Duration : 5 days

This course provides network professional with the knowledge of troubleshooting and optimizing Enterprise wireless infrastructure and related services plus the tools and methodologies needed to identify and resolve client connectivity, performance, and RF issues.
Learning credits33
LanguagesThese scheduled public sessions are offered in English or in French (FR). The educational material is in English.
Certification
This course prepares to the 300-370 WITSHOOT exam and the CCNP Wireless certirfication

Audience

  • Channel Partners and Resellers
  • Customers
  • Employees

Prerequisites

It is recommended, but not required, that students have the following knowledge and skills before attending this course:
Basic knowledge of:
  • Cisco Prime Infrastructure
  • Cisco Identity Services Engine
  • Metageek Channelizer Software
  • Voice Signaling Protocol
  • Basic QoS
  • Application Visibility and Control
  • Control LAN Switching

Objectives

Upon completion of the course, students will have the knowledge and skills to:
  • Troubleshoot Methodology
  • Troubleshoot AP Joining Issues
  • Troubleshoot Client Connectivity Issues
  • Identify and Locate RF Interferences
  • Troubleshoot Client Performance Issues
  • Identify Common Wired Infrastructure Issues Based on the Output From Common Troubleshooting Tools
  • Troubleshoot WLC and AP High Availability Issues

Content

Module 1: Identify Common Troubleshooting Approaches
  • Lesson 1: Describing Network Troubleshooting Methodology
  • Lesson 2: Describing Network Troubleshooting Tools and Resources
  • Instructor Demonstration 1: Wireless Analyzer
  • Instructor Demonstration 2: AP as a Wireless Sniffer
  • Instructor Demonstration 3: Configure SPAN on a Switch
  • Instructor Demonstration 4: Switch as a Traffic Analyzer
  • Instructor Demonstration 5: Turn on Cisco CleanAir
  • Instructor Demonstration 6: Spectrum Analysis
  • Instructor Demonstration 7: Explore Cisco Prime Infrastructure GUI
  • Instructor Demonstration 8: Explore Eckhau
  • Instructor Demonstration 9: Other Third-Party Troubleshooting Tools
Module 2: Identify Wireless Infrastructure Issues

Lesson 1: Troubleshooting Client Connectivity Issues

  • Instructor Demonstration 1: Troubleshooting with Cisco WLC
  • Instructor Demonstration 2: Compare Client Configuration
  • Instructor Demonstration 3: DHCP Configuration
  • Instructor Demonstration 4: Other Troubleshooting Tools
Lesson 2: Troubleshooting Client Performance Issues
  • Instructor Demonstration 1: Client Performance Utilities
  • Instructor Demonstration 2: Cisco BandSelect
  • Instructor Demonstration 3: Verify Network Configuration
  • Challenge 1: Client Authentication Failure
  • Challenge 2: Client Connection Failure
  • Challenge 3: Client Unable to See the Employee WLAN
  • Challenge 4: Poor Performance on 2.4 GHz
Module 3: Identify Core Wireless Infrastructure Issues
Lesson 1: Troubleshooting AP-to-Controller Issues
  • Instructor Demonstration 1: Troubleshooting CAPWAP
Lesson 2: Troubleshooting Wireless-Related Wired Infrastructure Issues
  • Instructor Demonstration 1: DHCP Debugging
Lesson 3: Troubleshooting Cisco FlexConnect
  • Instructor Demonstration 1: Troubleshoot Cisco FlexConnect
  • Challenge 5: APs Are Not Joining the Controller, Example 1
  • Challenge 6: APs Are Not Joining the Controller, Example 2
  • Challenge 7: Client Roaming Is Not Handled Seamlessly
  • Challenge 8: No Access to wlc1 from the Network, Example 1
  • Challenge 9: No Access to wlc2 from the Network, Example 2
  • Challenge 10: New 802.11ac APs Are Not at Maximum Performance
  • Challenge 11: FlexConnect Local Switched WLAN Issue
  • Challenge 12: FlexConnect APs Cannot Authenticate New Users
  • Challenge 13: APs Are Not Joining the Controller, Example 3
Module 4: Identify Wireless Security Issues
Lesson 1: Troubleshooting Client Authentication Issues
Lesson 2: Troubleshooting Guest Access Issues
  • Instructor Demonstration 1: Review Guest Networking Configuration
Lesson 3: Troubleshooting Issues with RF-Related Security Threats
  • Instructor Demonstration 1: Monitoring Rogues and Security Health
  • Instructor Demonstration 2: Exploring CleanAir and Interferers
  • Challenge 14: Client Authentication Failure
  • Challenge 15: Guest Web Authentication Failure
  • Challenge 16: Additional Client Authentication Issues

Labs :

  • Lab 1: Client Authentication Failure
  • Lab 2: Client Connection Failure
  • Lab 3: Client Unable to See the Employee WLAN
  • Lab 4: Poor Performance on 2.4 GHz
  • Lab 5: APs Are Not Joining the Controller (Example 1)
  • Lab 6: APs Are Not Joining the Controller (Example 2)
  • Lab 7: Client Roaming Is Not Handled Seamlessly
  • Lab 8: No Access to WLC1 from the Network (Example 1)
  • Lab 9: No Access to WLC2 from the Network (Example 2)
  • Lab 10: New 802.11ac APs Are Not at Maximum Performance
  • Lab 11: FlexConnect Local Switched WLAN Issue
  • Lab 12: FlexConnect APs Cannot Authenticate New Users
  • Lab 13: APs Are Not Joining the Controller (Example 3)
  • Lab 14: Client Authentication Failure
  • Lab 15: Guest Web Authentication Failure
  • Lab 16: Additional Client Authentication Issues
Ce cours prépare à l'examen 300-370 WITSHOOT et à la certification CCNP Wireless

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