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  • Durée: 5 jours
  • Prix régulier: Sur demande

CISCO - Implementing Cisco Collaboration Applications (CAPPS) v1.0

Reference : © CISCO CAPPS v1.0

Duration : 5 days

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 is a five-day course that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.
Learning Credits 36
LanguagesThese scheduled public sessions are offered in English or in French (FR). The educational material is in English.
CertificationThis course prepares to the 300-085 CAPPS exam which is part of the CCNP Collaboration certification.

Audience

  • Network administrators and network engineers
  • Systems engineers

Prerequisites

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments
Objectives
  • Integrate Cisco Unity Connection with CUCM
  • Unity Connection System Settings, Schedules, and Distribution Lists
  • Integrate Unity Connection with Microsoft Active Directory
  • Use Cisco Unity Connection Partitions and Search Spaces
  • Implement Cisco Unity Connection Call Management
  • Build an Audiotext Application Using the Opening Greeting, Interview, and Call Handlers
  • Configure Directory Call Handlers
  • Configure Cisco Unity Connection Users, Class of Service, and Roles
  • Set Up Message Notification
  • Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express
  • Integrate Cisco Unity Express with CUCM Express
  • Unity Express System Settings, Schedules, and Distribution Lists
  • Configure Cisco Unity Express Users and Class of Service
  • Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging
  • Configure the Cisco Unity Express AutoAttendant
  • VPIM
  • Cisco Unified Instant Messaging and Presence
  • Configure CUCM for IM&P Integration
  • Cisco Unified IM&P and How to implement Jabber
  • Configure Jabber Clients for IM&P and Desk Phone Control
  • Deploy IP Phone Messenger
  • Configure Unity Connection Integration with Call Manager
  • Troubleshoot Cisco Unified IM&P
  • Deploy Cisco Collaboration Systems
  • Configure and Deploy with Cisco Prime Collaboration
  • Deploy a Video Infrastructure
  • Deploy and Configure Cisco TMS
  • Deploy and Configure Cisco VCS
  • Deploy and Configure Cisco MediaSense

Contents

Module 1 - Cisco Unity Connection
  • Designing and Deploying Cisco Unity Connection
  • Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Configuring Cisco Unity Connection Users, Templates and Class of Service
  • Configuring the Cisco Unity Connection System
  • Implementing Cisco Unity Connection Dial Plan and Call Management
  • Configuring Unified Messaging
  • Troubleshooting Cisco Unity Connection
  • Deploying Voice Mail Redundancy in Branch Offices
Module 2 - Cisco Unity Express
  • Designing and Deploying Cisco Unity Express
  • Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Configuring Cisco Unity Express Users Accounts and Features
  • Configuring Call Routing with Cisco Unity Express Auto-Attendant
  • Troubleshooting Cisco Unity Express
Module 3 - Cisco Unified IM and Presence Implementation
  • Designing and Deploying Cisco Unified IM and Presence
  • Describing Cisco Unified Communications IM and Presence Components and Communication Flows
  • Integrating Cisco Unified Communications IM and Presence
  • Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
  • Configuring Cisco Jabber Mobile and Integrating Directory Servers
  • Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components
Module 4 - Video Provisioning and Integration in a Unified Communications Deployment
  • Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
  • Describing Video Infrastructure
  • Describing Cisco TMS
Labs :
  • Lab 1: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Lab 2: Configuring Cisco Unity Connection Users
  • Lab 3: Configuring Cisco Unity Connection System Settings
  • Lab 4: Implementing Cisco Unity Connection Call Management
  • Lab 5: Configuring Cisco Unified Messaging
  • Lab 6: Troubleshooting Cisco Unity Connection
  • Lab 7: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Lab 8: Configuring Cisco Unity Express System Settings and Users
  • Lab 9: Implementing Call Routing with Cisco Unity Express Auto-Attendant
  • Lab 10: Troubleshooting Cisco Unity Express
  • Lab 11: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
  • Lab 12: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
  • Lab 13: Configure Cisco Jabber Mobile and Integrate Directory Servers
  • Lab 14: Troubleshoot Cisco Unified Communications IM and Presence
  • Lab 15: Provisioning with Cisco Prime Collaboration
  • Lab 16: Deploying Cisco TMS and Video Applications

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