Course outline

Audience	Business analysis is a set of values, practices and collaborations that aims to define, assess, transform, develop, and manage organizational capabilities. It is at the crossroads of several disciplines such as process management, development of information systems, project management and change management. It requires many skills either soft or technical. Therefore, it is essential any business analyst knows how to put all the winning conditions in place to maximize the chances of success of the project.
Prerequisite	Watch the video capsule introducing business analysis
Objectives	Understand the role of the business analyst in a digital transformation context. Understand the role of the business analyst in a context of agility and business intelligence. Provide analysts with the basic tools (concepts and practices) to better approach business analysis activities and adapt them to their organizational reality. Provide participants with a starter toolkit to quickly put into practice the concepts/practices exposed in the training.
Training approach	The training approach combines practical explanations, video clip viewing, labs in split sessions, group discussions and quizzes.
Contents	*Day 1 – AM* Chapter 1: Introduction to the Business Analysis (30 min) Reminder on the basic elements of business analysis Chapter 2: Strategy Analysis (30 min) Analyze the current state Define the future state Assess the risks Consider change management Quiz Break: 10 min Chapter 3: Planning Business Analysis (30 min) Plan the business analysis approach Plan for stakeholder engagement Plan for information sharing Plan decision-making Quiz Chapter 4: Eliciting Business Requirements (30 min) Prepare for elicitation Perform elicitation Confirm elicitation Communicate elicitation Quiz Break: 10 min Chapter 5: Analyzing and Designing Business Requirements (1 h) Specify and model business requirements Verify and validate business requirements Identify and propose a solution Quiz Synthesis: 10 min *Day 1 - PM* Chapter 6: Managing Business Requirements (45 min) Manage/Track business requirements Prioritize business requirements Approve business requirements Quiz Chapter 7: Evaluating the Solution (15 min) Measure solution value Evaluate solution limits Quiz Break: 10 min Laboratory: Scenario (2h10) Starting with Case Study A, participants are exposed to different business analysis situations to better understand analysis practices. 1h in split sessions 10 min break 1 hour in plenary session to exchange and discuss the implementation of business analysis. Synthesis: 10 min *Day 2 – AM* Chapter 8: Strategy Analysis Techniques (30 min) Presentation of tools/techniques to: Understand and formulate a change Analyze the current situation of the organization Quiz Chapter 9: Planning Techniques (30min) Presentation of tools/techniques to: Identify and engage Stakeholders Establish the plan for task analysis Quiz Break: 10 min Chapter 10: Elicitation and Collaboration Techniques (30min) Presentation of tools/techniques to: Prepare and execute elicitation tasks Share the results of the elicitation and collaborate with stakeholders Quiz Chapter 11: Business Requirements Management Techniques (30min) Presentation of tools/techniques to: Model/Describe business requirements Manage business requirements Quiz Break: 10 min Chapter 12: Validation and Verification Techniques (30min) Presentation of tools/techniques to: Test business requirements Accept business requirements Quiz Chapter 13: Solution Evaluation Techniques (30min) Presentation of tools/techniques to: Determine solution options Select/recommend a solution Quiz Synthesis: 10 min *Day 2 – PM* Chapter 14: Structure of a Business Analysis Document (1 h) Presentation of a business analysis template Example of a business analysis document Contextualization of the business analysis document/template Break: 10 min Laboratory: Putting it into practice (2h10) Using Case Study B, participants experiment with the practice of some business analysis techniques. 1h in split sessions 10 min break 1 hour in plenary session to exchange and discuss the implementation of business analysis tools/techniques. Synthesis: 10 min *Day 3 – AM* Chapter 15: Business Analysis and Digital Transformation (1 h) Applying digital concepts to the business analysis approach Manage business requirements in the context of digital transformation List business analysis techniques Quiz Break: 10 min Chapter 16: Business Analysis and Agility (1 h) Apply agile concepts to the business analysis approach Manage business requirements in a context of agility List business analysis techniques Quiz Break: 10 min Chapter 17: Business Analysis and Business Intelligence (BI) (1 h) Apply BI concepts to the business analysis approach Manage business requirements in a BI context List business analysis techniques Quiz Synthesis: 10 min *Day 3 – PM* Laboratory: Putting it into practice (2h10) Using case study C, participants experiment with the application of business analysis concepts in an agile context. 1h in split sessions 10 min break 1 hour in plenary session to exchange and discuss business analysis approaches. Chapter 18: Summary and Conclusion (1 h) Synthesis of best practices in business analysis Certifications in business analysis (IIBA, PMI...) Reference books in business analysis
Notes	This training uses the Miro collaboration tool (www.miro.com). Access will be provided by the trainer. Make sure your organization allows you to access this product before training begins.
	The business analysis techniques covered in this training are: Brainstorming Business Case Business Model Canvas Analysis of business rules Concept Modeling Data Dictionary Data flow diagram Data Modeling Functional decomposition Glossary Interface Analysis Prioritization Root Cause Analysis Ishikawa 5 whys Perimeter modeling List of participants, mapping of participants Traceability matrix Role matrix and permission Stakeholder list Situation writing technique SMART Writing Technique Modeling of business objectives Etc. Some techniques will be discussed in more detail than others.

Business Analysis in Digital Era: Concepts and Practices

Course outline

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