Business Analysis in Digital Era: Concepts and Practices

Learn how analysts can demonstrate their expertise by increasing the quality of requirements and the adequacy of the solution with the needs.

Upcoming sessions

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  • Duration: 3 days
  • Regular price: $1,950.00
  • Preferential price: $1,657.50

Course outline

Audience

Business analysis is a set of values, practices and collaborations that aims to define, assess, transform, develop, and manage organizational capabilities. It is at the crossroads of several disciplines such as process management, development of information systems, project management and change management. It requires many skills either soft or technical. Therefore, it is essential any business analyst knows how to put all the winning conditions in place to maximize the chances of success of the project.

Prerequisite

Watch the video capsule introducing business analysis

Objectives

  • Understand the role of the business analyst in a digital transformation context.
  • Understand the role of the business analyst in a context of agility and business intelligence.
  • Provide analysts with the basic tools (concepts and practices) to better approach business analysis activities and adapt them to their organizational reality.
  • Provide participants with a starter toolkit to quickly put into practice the concepts/practices exposed in the training.

Training approach

The training approach combines practical explanations, video clip viewing, labs in split sessions, group discussions and quizzes.

Contents

Day 1 – AM

Chapter 1: Introduction to the Business Analysis (30 min)

  • Reminder on the basic elements of business analysis

Chapter 2: Strategy Analysis (30 min)

  • Analyze the current state
  • Define the future state
  • Assess the risks
  • Consider change management
  • Quiz

Break: 10 min

Chapter 3: Planning Business Analysis (30 min)

  • Plan the business analysis approach
  • Plan for stakeholder engagement
  • Plan for information sharing
  • Plan decision-making
  • Quiz

Chapter 4: Eliciting Business Requirements (30 min)

  • Prepare for elicitation
  • Perform elicitation
  • Confirm elicitation
  • Communicate elicitation
  • Quiz

Break: 10 min

Chapter 5: Analyzing and Designing Business Requirements (1 h)

  • Specify and model business requirements
  • Verify and validate business requirements
  • Identify and propose a solution
  • Quiz

Synthesis: 10 min

Day 1 - PM

Chapter 6: Managing Business Requirements (45 min)

  • Manage/Track business requirements
  • Prioritize business requirements
  • Approve business requirements
  • Quiz

Chapter 7: Evaluating the Solution (15 min)

  • Measure solution value
  • Evaluate solution limits
  • Quiz

Break: 10 min

Laboratory: Scenario (2h10)

  • Starting with Case Study A, participants are exposed to different business analysis situations to better understand analysis practices.
  • 1h in split sessions
  • 10 min break
  • 1 hour in plenary session to exchange and discuss the implementation of business analysis.

Synthesis: 10 min

Day 2 – AM

Chapter 8: Strategy Analysis Techniques (30 min)

  • Presentation of tools/techniques to:
  • Understand and formulate a change
  • Analyze the current situation of the organization
  • Quiz

Chapter 9: Planning Techniques (30min)

  • Presentation of tools/techniques to:
  • Identify and engage Stakeholders
  • Establish the plan for task analysis
  • Quiz

Break: 10 min

Chapter 10: Elicitation and Collaboration Techniques (30min)

  • Presentation of tools/techniques to:
  • Prepare and execute elicitation tasks
  • Share the results of the elicitation and collaborate with stakeholders
  • Quiz

Chapter 11: Business Requirements Management Techniques (30min)

  • Presentation of tools/techniques to:
  • Model/Describe business requirements
  • Manage business requirements
  • Quiz

Break: 10 min

Chapter 12: Validation and Verification Techniques (30min)

  • Presentation of tools/techniques to:
  • Test business requirements
  • Accept business requirements
  • Quiz

Chapter 13: Solution Evaluation Techniques (30min)

  • Presentation of tools/techniques to:
  • Determine solution options
  • Select/recommend a solution
  • Quiz

Synthesis: 10 min

Day 2 – PM

Chapter 14: Structure of a Business Analysis Document (1 h)

  • Presentation of a business analysis template
  • Example of a business analysis document
  • Contextualization of the business analysis document/template

Break: 10 min

Laboratory: Putting it into practice (2h10)

  • Using Case Study B, participants experiment with the practice of some business analysis techniques.
  • 1h in split sessions
  • 10 min break
  • 1 hour in plenary session to exchange and discuss the implementation of business analysis tools/techniques.

Synthesis: 10 min

Day 3 – AM

Chapter 15: Business Analysis and Digital Transformation (1 h)

  • Applying digital concepts to the business analysis approach
  • Manage business requirements in the context of digital transformation
  • List business analysis techniques
  • Quiz

Break: 10 min

Chapter 16: Business Analysis and Agility (1 h)

  • Apply agile concepts to the business analysis approach
  • Manage business requirements in a context of agility
  • List business analysis techniques
  • Quiz

Break: 10 min

Chapter 17: Business Analysis and Business Intelligence (BI) (1 h)

  • Apply BI concepts to the business analysis approach
  • Manage business requirements in a BI context
  • List business analysis techniques
  • Quiz

Synthesis: 10 min

Day 3 – PM

Laboratory: Putting it into practice (2h10)

  • Using case study C, participants experiment with the application of business analysis concepts in an agile context.
  • 1h in split sessions
  • 10 min break
  • 1 hour in plenary session to exchange and discuss business analysis approaches.

Chapter 18: Summary and Conclusion (1 h)

  • Synthesis of best practices in business analysis
  • Certifications in business analysis (IIBA, PMI...)
  • Reference books in business analysis
Notes

This training uses the Miro collaboration tool (www.miro.com). Access will be provided by the trainer. Make sure your organization allows you to access this product before training begins.

The business analysis techniques covered in this training are:

  • Brainstorming
  • Business Case
  • Business Model Canvas
  • Analysis of business rules
  • Concept Modeling
  • Data Dictionary
  • Data flow diagram
  • Data Modeling
  • Functional decomposition
  • Glossary
  • Interface Analysis
  • Prioritization
  • Root Cause Analysis
  • Ishikawa
  • 5 whys
  • Perimeter modeling
  • List of participants, mapping of participants
  • Traceability matrix
  • Role matrix and permission
  • Stakeholder list
  • Situation writing technique
  • SMART Writing Technique
  • Modeling of business objectives
  • Etc.

Some techniques will be discussed in more detail than others.

Surround yourself with the best

Catherine Edgar
Catherine Edgar
Senior Project Director and Project Management Trainer
Catherine not only stands out for her dynamism, but also for her concrete, pragmatic approach.
Nathalie Carey
Nathalie Carey
Trainer and Business Consultant
In her role as a performance and transformation consultant, Nathalie sees the bigger picture for your company and takes a comprehensive view of the transformation process.
Michel Drolet
Michel Drolet
Executive VP and Strategic Management Advisor
Backed by solid experience in industry, Michel is what you would call a high-level strategic consultant.
Nathalie Gosselin
Nathalie Gosselin
VP Strategy and Operations
Nathalie has helped various companies in Quebec and France navigate the start-up and repositioning processes within a context deeply affected by technological development and the digital revolution.
Be aware of trends, innovations and best practices, every month.
Confidentiality
Training center accredited by Emploi-Québec, Accreditation : 0051460
GST : 141582528 – QST : 1019557738
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