BPTA 302 – Developing a process centric architecture
Duration : 4 days
This course provides an introduction to the principles, methodologies and tools required to manage the processes, activities and reporting relationships in a process-centric organization. The course focuses on the development of a process architecture and especially on defining value chains, process performance measures and aligning them with the organization’s strategic goals and resources. The course relies on the use of business process frameworks and benchmarks to quickly create an architecture and a performance measurement system. Similarly, the course focuses on defining performance measures and aligning them to organization strategies and to specific value chains and processes. The alignment of performance measures relies on a balanced scorecard approach, adopted for process work. The course also considers process governance issues and how to establish performance measures for process managers and how one can align processes with enabling processes and resources to create a comprehensive architecture. Finally, the course considers how an organization can establish a BPM Center of Excellence that manages process work at the enterprise level, monitoring processes and prioritizing process change efforts.
This course is designed for managers of organizations that seek to move beyond departmental process improvement initiatives and establish an enterprise-wide understanding of process and an enterprise-wide approach to process management and measurement. This BPM course is a must for business and IT strategists and managers as well as analysts and designers involved in process-managed organizations, process-based change and automation of process solutions. Process stewards/owners, program managers, change agents and organizational design professionals will all benefit from the content and interaction.
|Prerequisites||Compulsory prerequisite: BPTA 101 – Principles of Business Process Management|
|Certification||This BPM certified training is part of a certification program by BPTrends. More info|